Privacy Policy

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

Information You Provide

• Name

• Email address

• Billing and payment-related information

• Information submitted through contact forms

• Information provided when registering for resources or programs

• Communications you send to us

• Other information you voluntarily provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser and device information

• Website activity and interaction data

• Referring website or source

• Pages visited and time spent on the website

The information collected depends on your browser settings, cookies, analytics tools, and website configuration.

2. How We Use Your Information

We may use your information to:

• Provide and manage our services

• Process payments and purchases

• Deliver resources and educational materials

• Respond to questions and inquiries

• Send newsletters and marketing communications

• Improve our website and services

• Understand website traffic and user behavior

• Maintain website security

• Comply with legal obligations

• Prevent fraud, misuse, or unauthorized activity

3. Email Communications

We use Kit (formerly ConvertKit) to manage email marketing and subscriber communications.

If you subscribe to our email list, we may use your email address to send:

• Newsletters

• Career resources

• Educational content

• Program updates

• Promotional communications

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Unsubscribing from marketing emails does not necessarily remove you from transactional communications related to purchases or services.

4. Payment Information

Payments may be processed through Squarespace Payments and payment methods offered at checkout.

We do not intentionally collect or store complete payment card details on our own systems. Payment information may be processed and handled by the relevant payment provider according to its privacy policy.

We encourage you to review the privacy policies of the payment providers you use.

5. Website Platform

Our website is hosted and operated through Squarespace.

Squarespace may collect and process certain information as necessary to provide website hosting, security, analytics, payment processing, and other services.

For more information, review Squarespace's privacy policy.

6. Analytics and Cookies

We use Google Analytics to help us understand how visitors use our website and improve our content and services.

Our website may use cookies and similar technologies for purposes such as:

• Website functionality

• Analytics

• Security

• Understanding website usage

• Improving user experience

You may be able to manage cookies through your browser settings or available cookie preferences.

Disabling certain cookies may affect website functionality.

7. Where Your Information Is Stored

Information submitted through our contact forms may be stored through our website platform, Squarespace, and/or our email marketing platform, Kit.

Information may be processed or stored in countries outside your country of residence, depending on the services and providers we use.

8. Sharing Your Information

We may share information with service providers who help us operate our business, including providers involved in:

• Website hosting

• Payment processing

• Email marketing

• Analytics

• Website security

• Business administration

We do not sell personal information as a standalone product.

We may also disclose information when required by law, legal process, or to protect our rights, users, or business.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including business, legal, accounting, and recordkeeping requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have rights relating to your personal information, which may include the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Unsubscribe from marketing communications

• Object to or restrict certain processing

• Submit a privacy-related inquiry or complaint

To make a request, contact us using the details below. We may need to verify your identity before responding.

11. Children's Privacy

Our website and services are not intentionally directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

12. Data Security

We take reasonable measures to protect personal information. However, no method of transmission or electronic storage is completely secure.

We cannot guarantee absolute security of your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

14. Contact Us

For privacy-related questions or requests, contact hello@collectivegrowthcc.com